Where is redbox headquarters

Hate to say goodbye, but this leaves me little option. I put movies on hold to pickup Friday September When I arrived the box was broken which I called in for repair. The first call was dropped so I called again. Spoke with someone who offered promo codes for my trouble.

We were able to pick up Saturday. Returning early on Sunday. I was charged 2 nights. Called customer service and when I disputed charges I was hung up on. Called and requested Supervisor to be put on hold 25 min.

Called again speaking with Grace. Told her I was very angry. She has assured me I will be rufunded 1 night.

I reserved 2 movies on line to pickup. Got to Wal-Mart to find that the kiosk has been out of order for almost 2weeks. I called Redbox immediately. The gal that I spoke with kept telling me it was my fault. She did nothing. Nor did she care about the fact that the kiosk did not work.

My card was charged twice. I called the next day as soon as they opened. Asked to speak with a manager. She refused to let me. Went through the entire thing again. Now they have charged my card 2 more times.

I called for a third time, have now been on hold for 45 minutes waiting for a manager. This is absolutely uncalled for. Total unethical business practices. Now i have to call the bank again…. I will never do business with them again and at this point I will spread the word of beware they are scammers!! Very sneaky of you jerks. If you have any ethics, you will contact me directly through my Facebook PM and resolve this issue today by someone who is authorized and empowered to fix it.

I have contacted customer service numerous times without resolution of a double charge for the same movie. Was told I could not receive credit for another movie or credit back. Please contact me to resolve this issue. Thank you. Almost every time I rent a Redbox movie, I am not charged for 5 or more days!!

I expect them to charge me the minute I rent from them or within the next buisness day, not a week later??!! It seems you market a limited genre of films for a specific audience i. Will you ever change up, smarten or improve your offerings? I know you will be offering maybe a handful of them, but maybe will reconsider offering some of the others, too [like Netfix ]? After Love 2. Alive and Kicking 3.

American Made 4. Baby Driver 5. Big Sick, The 6. Brigsby Bear 8. B-Side, The 9. California Typewriter Chavela Dawson City: Frozen Time Dolores Dunkirk Elizabeth Blue Endless Poetry First They Killed My Father Florida Project Force, The Free Indeed Gaga Five Foot Two Ghost Story, A Girls Trip Good Time Gook Harmonium Hero, The It Comes at Night Landline Letters from Baghdad Logan Lucky Lucky Marshall Marjorie Prime Menahse Meyerowitz Stories My Journey Through French Cinema Nile Hilton Okja Our Souls at Night Paradise Patti Cakes School Life Some Frieaks Spider-Man: Reunion Stefan Zweig: Farewell to Europe Step Trophy Una Unknown Girl War for the Planet of The Apes.

I stopped renting from RedBox awhile back because your company has unnecessary charges previously and the one time I decide to rent again, the same issue occurs!! Redbox Headquarters Executive Team.

Chief Executive Officer and President. Pamela Smith. Senior Vice President of Finance. Mark Achler. About Redbox, History and Headquarters Information. Redbox Headquarters Photos. Redbox Headquarters Photos 1. Redbox Resources. Redbox DVD Rental that stealing from the customers on their credit card. A supervisor by the name of Jake was rude and unprofessional. He would not disclose where he was. He also had an attitude when I ask a question.

I can't believe that Red Box has representative like this. He did not want to correct the problem with my issue. I was fraudulently charged and the non speaking English reps are all over the place.

Luckily my bank gave me back my money. However, the folks in customer service sucks. They have to be underpaid. Flora's is just retarded.. I will continue to use redbox. However,this time it will be on them. How come my points are not on my Perks thing it says that I have points after I did a ballot for the adcadmy awards that was added but that's not true and if I got some answers right then when do they show up. Please let me know thank you.

We have always wanted one cause Every location around us is no less than 20 miles Jena, Columbia, and Winnfeild! Boy the business you guys would get from Olla, Urania and Tullos Please take into consideration!!!! Thanks, Britt Cruse. The lady said she didn't care and that there's nothing they can do I asked to speak to a supervisor she was rude as well and said that she didn't care the charge was charged and o well??

I explained it was the wrong movie! She said ya but rented 5 galaxies and did return it I said Ys but I did return it she said there's no proof o well!!

I'm so upset!!!!! It used to be nice to just go to the REDBOX, and pick up a movie, but when you constantly get the wrong one or its scratched or dont have proper credits that should of been issued.

Its time to speak up. If your going to correct an error great. If your going to lie for someone else then make sure your statements match. If someone is do credits do it the right way. Please don't leave someone on hold for 45 minutes and then hang up. This will be reported to BBB and whomever else needs to know. Send movies to pop instead of making us drive 20 to a small townthis should not take to much trhinking.

I returned movies that I had out with redbox. Checked my account nothing reflected that I had any movies or anything still out. I found the game it had fallen down the side of my sons bed. So I called redbox to ask them why my online account didn't show that I had a rental out cause if so I would have known to look for it. So I talked to her supv who told me everything totally different then what the first rep told me. In a dispute customer service doesn't mean anything with redbox.

I used to be a huge fan of redbox but after the poor customer service I will never rent from them again. Useless And Waste Of Time. The "reserve am movie" system is a scam!! I tried 2 times to reserve a movie. Both times get the response- " movie no longer available" but I still get charged found out via email when I got back home! Call to get refund- they offer free movies. NO I dont want to be charged for a service I am not receiving.

FIX your system and quit stealing money from people! Reporting you to the BBB.. Their "customer service dept" and "supervisors" are the worst people I have ever had to deal with. I have not rented movies in the month of May, however, a transaction was deducted from my account.

I was told they have a automated system that collects payments and they are sorry and wanted to give me promo codes. I said "Hell No! The touch screen in the kiosk in our small town's redbox was froze up one day. So I called them and they said I can't refund you but can give you credits and have a tech fix the problem. Which I accepted. So went to use the credits couple weeks later and it was froze up again.

I called again. The said and done same thing.