FedEx will obtain a signature from someone at least 21 years old government-issued photo identification required at the delivery address. If there is no eligible recipient at the delivery address, FedEx may reattempt delivery.
FedEx Signature Required Mandates. FedEx charges for U. S Express Package, U. For all Packages containing alcoholic beverages, wine is particularly popular, the Shipper must use Delivery Confirmation Adult Signature Required service requesting an adult signature for each Package containing alcoholic beverages, and must affix a special UPS alcoholic beverages label to each Package. UPS Delivery Confirmation Confirmation of delivery is sent by mail, and includes the delivery date, either the name of the recipient or the package disposition, and in the event of a return, the reason for the return.
Similar information, including the ability to view a signature, is available for no charge when you track your package at ups. For Signature Required packages only, UPS may obtain, at its discretion, an electronic authorization to release the package without a signature on delivery. Sign up for our Newsletter and Ben will personally send you his top shipping optimization tips and tricks. Being transparent and helpful in a time of confusion is a comfort to consumers.
FedEx, for example, pointed out that while this pandemic is unprecedented, the company has always been prepared for disruption. Our pandemic planning includes operational business continuity plans designed to position each of our operating companies for success even under the most trying of circumstances. Some, like Signifyd, are offering free and discounted business continuity solutions. The availability of the solutions offer a bit of reassurance and a reminder that we will all get through this and business will carry on.
Stay positive and stay well. Mike is the head of storytelling at Signifyd. A former journalist and a retail geek, he covers ecommerce and the way technology is transforming digital commerce. Contact him at mike. Post by Mike Cassidy March 20, Learn about fraudsters' latest schemes. What you need to know. What effect will no-signature policies have on porch piracy?
Photo by Mike Cassidy. Chargebacks from missing signatures don't need to be your problem. At the same time, anyone that is sending high-value items through UPS usually want to include a signature confirmation upon delivery.
Obviously, making sure that those high-value items are also completely insured during the trip is never a bad idea. In certain circumstances, UPS Signature Required delivery confirmations are going to be completely free of charge in included with some of the more premium shipping options available from UPS.
In the majority of circumstances, however, individuals that are shipping things through UPS are going to be on the hook for paying for UPS Delivery confirmation, Signature Required confirmation, and Adult Signature Required confirmation. UPS Delivery confirmation along is going to cost two dollars flat rate and can be attached to any UPS package, parcel, or envelope that is being sent via any of the UPS services. This is something that you are going to have to request before your package gets handed off to UPS, though.
If, on the other hand, you are creating your own shipping labels online or through UPS partner tools you are going to want to make sure that you include Signature Required delivery confirmation with your shipping details before the label has been generated. For starters, you can contact UPS directly and request that the package be delivered at a later point in time. Secondly, you can see if you have to be home to sign and accept your package or if you are able to have a representative handle this for you.
All in all, there are plenty of options available to those that may not necessarily be home all the time to receive packages from UPS when they are most likely to deliver them. For starters, a physical copy of that signature whenever possible will be mailed to your address on file when you have requested a signature to be produced upon delivery. Secondly, a digital copy of the signature when recipients sign on UPS electronic devices will be uploaded directly to the UPS platform.
A copy of this signature will be sent to you directly or provided inside of your UPS customer account dashboard for your review almost instantly after the signature has been collected. Their online support team as well as their customer support phone line are very helpful. It may be even be advantageous to pop down to your local UPS store or facility and ask about these kinds of things person, too.
Alternatively, you might want to avoid having to be around to sign for any packages — from UPS or any other company, for that matter — and instead sign up for a US Global Mail virtual mailbox account. This account provides you with a permanent physical street address that you can use to have all of your packages sent as well as any piece of mail, too. Why pickup your mail in person, when you can get it on your phone?
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